Kuyilungelo lethu elikhulu
Kuyilungelo lethu elikhulu ukuthi amakhasimende ethu aqhamuka ePakistan avakashele inkampani yethu ngeledlule.
Simkhombisa ngasemhlanganweni wethu wenkampani yokusebenzela, indawo yokugcina izimpahla, ihhovisi nekhishi futhi wamthola kahle.Sixoxe nge-cap yethu yokwelashwa okuyinhloko, ama-swabs kakotini, ukotini we-gauze, ishidi lesithunzi, i-suputure ehlinzwe ngenaliti.
Lapho izinkampani eziningi zigxila kokuhlangenwe nakho kwamakhasimende, zicabanga ngamaphakethe, ukuthengiselana ngakunye lapho amakhasimende axhumana khona nezingxenye zebhizinisi nemikhiqizo yawo. Lokhu kunengqondo. Kukhombisa ukuhleleka nokuzibophezela futhi kulula kakhulu ukuhlanganisa ukusebenza. Izinkampani zisebenza kanzima ukuqinisekisa ukuthi amakhasimende anelisekile ngokuxhumana lapho exhumana nemikhiqizo yawo, insizakalo yamakhasimende, abathengisi noma izinto zokuthengisa. Kepha lokhu kugxila kwedwa endaweni eyodwa yokuxhumana kuphuthelwa isithombe esikhulu nesibaluleke kakhulu: isipiliyoni samakhasimende esigcina ekugcineni. Kuphela uma ubheka okuhlangenwe nakho kwalo lonke uhambo ngamehlo amakhasimende akho ongaqala ukukuqonda ngempela ukuthi ungathuthukisa kanjani ukusebenza kahle.
Uhambo lwamakhasimende luhlanganisa izinto eziningi ezenzeka ngaphambili, ngesikhathi, nangemva kokusebenzisa umkhiqizo noma insizakalo. Uhambo lungaba yinde, lubheke iziteshi eziningi kanye nama-touchPoints, izinsuku ezihlala njalo noma amasonto. Isibonelo esijwayelekile ukutholwa kwamakhasimende amasha. Okunye ukuxazulula inkinga yezobuchwepheshe, ukubuyekeza imikhiqizo, noma ukusiza amakhasimende athutha izinsizakalo emzini wazo omusha. Ocwaningweni lwethu, sathola ukuthi ukwehluleka kwezinhlangano ukuqonda umongo walezi zimo nokuphatha okuhlangenwe nakho okusebenzayo, okuhlangenwe nakho okwenzeka, okuhlangenwe nakho kwesiphambano okuholele emiphumeleni eminingi engemihle yebhizinisi kungaholela emiphumeleni eminingi engemihle, kufaka phakathi amakhasimende. Ukuphunyuka kanye nezingcingo ze-skyryrocoting kuphumela ekuthengisweni okulahlekile kanye nokuziphatha okuphansi kwabasebenzi. Ngokuphambene nalokho, lezo zinkampani ezinikezela ngamakhasimende okuhlangenwe nakho okuhle kakhulu kokuphela kokugcina kulo lonke uhambo bangalindela ukukhulisa ukwaneliseka kwamakhasimende, ukukhulisa izindleko zokuthengisa kanye nokugcina, khulisa ukwaneliseka kwensizakalo yokugcina
Lokhu kuyiqiniso ikakhulukazi esiteshini sanamuhla sanamuhla, isiteshi esiningi, esihlala njalo, imakethe yabathengi. Ukuqhuma kwama-TouchPoints okuholwa kuzo zonke iziteshi ezintsha, amadivaysi, izinhlelo zokusebenza, nokuningi kwenza insizakalo engaguquki kanye nesipiliyoni ngaphesheya kweziteshi cishe kungenzeki ngaphandle kokuthi uphathe lonke uhambo. Eqinisweni, ukucwaninga kwethu kuka-2015 kwezimakethe ze-telecom eziyisikhombisa ze-EU telecom ezitholakele ukuthi lapho abathengi behamba ohambweni lwesiteshi esiningi, bathola okuhlangenwe nakho okubi kakhulu kuneziteshi ezizodwa, noma ngabe ziyidijithali noma cha.
Isikhathi sePosi: Jun-27-2023